Events Operations Associate (External Agency Staff)

New York, NY

About the job

Job Description

Overview /Objective

The NFL Live Event Operations team is seeking a highly motivated individual for a fulltime temporary position who has experience in live event operations, venue/stadium management and logistical planning. The role is focused on NFL tentpole events including Super Bowl and will support on other League events (Hall of Fame, Combine, International Series Games). Additionally, the candidate is organized and has strong technical skills to create visually appealing, persuasive, and effective presentations. This role is based out of New York City and will require a significant amount of travel.


  • Support planning and execution of the NFL’s major events including but not limited to, master site planning and execution, venue and facility management, vendor management, production, budgeting, site operations, transportation, wayfinding and logistical planning and execution.
  • Work in operational capacity onsite at tentpole and other events in variety of roles.
  • Build long and short-term event timelines, establishing deadlines and managing progress working cross-organizationally.
  • Communicate and manage needs of internal NFL departments at Events including but not limited to Sponsorship, Consumer Products, PR/Communications, NFL Security, Football Operations, Broadcast & Media Operations and NFL Creative.
  • Handle assigned projects from start to finish ensuring all appropriate parties are kept up to speed on progress and deadlines are met.
  • Plan and manage onsite meetings and walkthroughs including planning trip dashboards, hotel/meeting space set-ups, A/V, IT, food and beverage, meeting scheduling & transportation,
  • Attend and/or conduct meetings and walkthroughs on behalf of members of the events department.
  • Provide administrative support including meeting scheduling, note taking, managing follow ups.
  • Represent the NFL and events department with class and professionalism within the organization and externally.
  • Work with events team to build effective and clear presentations across events and projects.
  • Participate in After Action Reporting process, collect data and turn into outward facing reports.
  • Lead teams of people remotely or onsite at events.
  • Provide administrative support including meeting scheduling, note taking, managing follow ups.
  • Assist with budget, invoice, billing and contract tracking/management for events.
  • Conduct research on venues, vendors, logistics and technology, as needed.
  • Work with local Host Committees on recruitment, training and management of volunteers across tentpole events.
  • Grow into leadership roles as opportunities arise.
  • Identify and drive new opportunity/innovation across NFL portfolio of events to increase revenue and evolve event experience.
  • Support internal RFP process year-over-year pertaining to third party vendors at tentpole events.

Required Qualifications

  • Bachelor’s degree
  • 2-3 years of experience
  • Demonstrated ability to effectively interact with people of diverse backgrounds and variety of levels inside and outside of the organization.
  • Strong work ethic
  • Ability to work long hours, nights/weekends, as needed.
  • Excellent organizational, interpersonal, and administrative skills.
  • Service oriented style with professional presentations skills.
  • Ability to improve the bottom line.
  • Clear concise written and verbal communication skills.
  • Effective in providing exceptional customer service.
  • Ability to oversee and motivate support staff.
  • Must be able to travel domestically and internationally.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • High energy
  • Entrepreneurial spirit

Preferred Qualifications

  • Experience in multi-layered, large-scale sports and entertainment related events
  • Vendor/labor/workforce management
  • Knowledge of venue/stadium, media, and broadcast operations
  • High-end client servicing experience

Other Key Attributes / Characteristics

  • Creativity
  • Adaptability
  • Self-direction

Physical Demands

  • This is a live event production role and, at times, will require physicality. This could involve lifting, moving heavy objects, extended periods outdoors in inclement weather, long hours of physical movement during show production, extensive travel requirements, site builds and adjustment of physical assets.


  • Significant travel required, up to 40%

Salary / Pay Range

This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Terms / Expected Hours of Work

  • FSLA Non-Exempt
  • This job posting is for a position with one of the NFL’s third-party agency partners that provides services to the NFL. The individual selected for this role will be an employee of that third-party agency and not the NFL. All compensation, benefits, and other terms and conditions of employment are handled by the agency. The assignment to provide services to the NFL will be limited in duration but may be extended for an additional period by agreement between the NFL and the agency.
  • The NFL maintains a Flexible Workplace Policy that provides members of our workforce with opportunities to periodically work from a location of their choice, while maintaining a priority on in-person work at an NFL office, which enables us to more effectively collaborate, connect and build a workplace culture that will drive our continued success.
  • The NFL is committed to building a diverse, equitable and inclusive work environment that reflects our incredibly diverse fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, or local law.


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