Intern-Sports Experiences

Raleigh, NC

About the job

Who We Are


On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company.


Endeavor is a global sports and entertainment company, home to the world’s most dynamic and engaging storytellers, brands, live events and experiences. The company is comprised of industry leaders including entertainment agency WME; sports, fashion, events and media company IMG; and premier mixed martial arts organization UFC. The Endeavor network specializes in talent representation, sports operations & advisory, event & experiences management, media production & distribution, experiential marketing and brand licensing.


Primary Responsibilities


Essential Functions & Responsibilities


  • Guest service support and issue resolution via phone and email.
  • Foster relationships with guests, hotels, transportation, other vendors, and services.
  • Help create event builds in proprietary programs/systems.
  • Support Sports Experiences team and partnerships with the preparation of event materials throughout the planning and execution of events.
  • Support event logistics such as guest check-in, ID, badges, and other items for distribution.
  • Assist in fulfillment process to include ordering components, coordinating the delivery of packages.
  • Assist in creating and distributing event-related communications to applicable recipients including guests and vendors.
  • Work in conjunction with and communicate closely with other departments as it relates to major events:
  • Marketing – assist with website support by providing relevant content, preparing collateral materials, implement innovative ideas, and ensuring the accuracy of information.
  • Marketing – Identify potential customers to sell services through outbound calls, email blasts, and other tactics to cross-sell services.
  • Cultivate a working knowledge of all events/services to provide customer support; assist Customer Service with incoming sales calls.
  • Execute all other duties assigned by the team or leadership.


Other Duties & Responsibilities


This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.


Travel


Must be adaptable with work and travel schedule and be available to some travel for work.


Qualifications


Required Education and/or Experience


  • Current student working towards Bachelor's Degree in Business, Communications, Public Relations, Marketing, Hospitality Management, Sports Management, or a related field, or equivalent experience required
  • Proficient user of Microsoft Office Suite | Adobe Acrobat
  • Highly organized and process-oriented
  • Attention to detail, carefully following instructions and checking work for accuracy
  • Ability to multi-task and remain calm in high-pressure situations
  • Strong communication, interpersonal, negotiation and conflict resolution skills
  • Good timekeeping and work ethic that is characterized by commitment, motivation, and energy


Preferred Education And/or Experience


  • Knowledge of Microsoft Office | Keynote | SharePoint | Smartsheet | Microsoft Teams | Zoom
  • Prior experience with live events a plus
  • Flexibility and positive attitude to work with the production team


Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.


Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Full-time

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